Popular items may sell out quickly and temporarily be on back order. This means that the items are currently out of stock but that there are shipments on their way to re-stock our warehouses. Ordering an item that is currently on back order is a worry-free way to ensure that you will be first in line for the new inventory and that the item which you ordered will be sent out to you as soon as we receive it!
- The back ordered items in any order will automatically ship out as soon as we receive the item in the order which they were placed.
- You will be notified via a shipment confirmation email (and a tracking number) once your back ordered items have shipped. You will not need to contact customer support, or do anything to follow up on the back ordered item. We will take care of it for you from here on out!
- We will do our best to estimate when back ordered items are expected to ship, and post this information on the website. This is only an estimation, subject to change, and shipping dates are not guaranteed.
Let customers speak for us
Keep sharpening the pencil.
The hard plastic exterior softens into the wax pencil so it loses the visible separation from the outer plastic.
Originally I thought the same as you and months ago threw out a lip liner designed the same not thinking to just keep sharpening the pencil.
My daughter gets a monthly surprise package of cosmetics/face products and the Qveen's duo was among the products.
I love the liner and pencil and will be ordering it in the future.