SHIPPING & RETURNS
Processing time for orders is typically 1-5 business days. Once shipped, delivery time within the United States is typically 3-6 business days and 10-21 business days internationally. All orders are shipped via USPS unless otherwise specified.
Items shipped outside of the United States may be subject to import duties, taxes, and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by Qveen Studio.
Please note that international APO/FPO addresses may require additional delivery time.
All Sales are Final
Due to the nature of our products, all sales are final. We do not offer refunds, returns, cancellations, or exchanges on any product sold, including Gift Cards.
Please note that Qveen Studio reserves the right to refuse all returns.
If you purchased Route (shipping insurance/package protection) with your order and your products were lost, stolen, or damaged in transit, you will need to file a claim directly through Route. Any claims will be subject to Route's policies.
Please inspect your order immediately upon receipt. If the product is defective, damaged, missing, or if you receive the incorrect product, please contact Qveen Studio Customer Support at firstname.lastname@example.org so that we can evaluate the issue and make it right.
Please keep in mind that colors may appear differently on screens and will appear differently on individuals depending on skin tone and lip pigmentation. Items will not be replaced nor exchanged for this reason and are not considered to be an Exception.
got this in a subscription box and I loved it so much i bought another!
Ever since I discovered Dragon lash mascara, it’s the only one I will use! I have very small lashes and I cry a lot but honey, this mascara stays put!
This lipstick does not budge. I ate dinner, drank drinks, ran about 5 blocks - still looked as perfect as it did when I put it on in the beginning of the night!
Dragonlash lasted from 6 am to 11 pm without smudging, clumping, or transferring onto the skin below my eyes. Kind of mind-blowing. I left it on by accident one night when I fell asleep and woke to beautiful lashes that did not look like last night’s makeup.
I love the way pinks play with my hazely green eyes. They pull out so much. This palette is perfect with light links and deeper maroon and I love the wifey on the lid. It's so beautiful!
I love a good palette, and this one is great for basic colors and has a little pop of you want to glitter it up a bit!
Not only is it rich and lasts all day, it's transfer and smudge proof. I want one of every shade!
After discovering this mascara last year, I refuse to use anything else. It is perfect, long lasting and doesn’t clump. It gives me a falsie look which I love.
I wasn’t sure what to expect with this highlighter but I absolutely love it! It goes on easy, is long lasting and gives me a great glow!
This highlight gives you that perfect sun kissed glow. It blends so easily and can double as an eye shadow! My only thing is that is that the packaging came slightly apart, it was easy enough to put together but surprised me when it all popped apart.
This was the perfect blush for winter! I have been looking for a cream blush and this blended beautifully, works well with either a brush or blending pad. It gives winter wonderland or the sweet blush of spring.
I am not someone who wears a whole lot of makeup so I was pleasantly surprised with how pigmented the powders were and the difference it made adding a little of the chateau with Qveen's eyeliner just made my eyes captivating and pop!
Love love love this color! I got it for my 30th birthday 2 years ago and loved it! Ran out of it in October and told the wifey to get me one for Christmas! Such a pretty red shade, not to bright but definitely bold! And last all day long even after eating barely have to touch up ever.